Introduction
TutorO, a leading tutoring and community platform in Vietnam, aimed to create a next-generation online learning ecosystem for tutors and students. Developed by Teky Academy of Creative Technology, TutorO sought to:
Provide a seamless platform for tutors to connect with students.
Enable real-time collaboration through interactive tools.
Build a vibrant community for knowledge sharing and professional growth.
TutorO - Teaching app for teachers
Techstack: PostgreSQL, Python, Django, Flutter
Result
TutorO is a tutoring and community platform for tutors and pioneering lecturers in Vietnam, developed by Teky Academy of Creative Technology, a unit with many years of experience in the field of education.
The new platform transformed TutorO’s online tutoring experience:
10,000+ tutors joined the platform within the first 6 months, a 300% increase from the previous year.
Student retention improved by 40%, with 85% of students actively using the platform for more than 3 months.
Traffic increased by 250%, with the platform handling 2 million+ monthly page views without performance issues.
Operational costs were reduced by 25%, freeing up resources for further innovation.
The AI-driven personalization feature became a standout, with 90% of tutors reporting higher satisfaction with their teaching experience.
Conclusion:
TutorO’s success story highlights ElevenX’s ability to:
Understand complex challenges and deliver tailored solutions.
Leverage cutting-edge technology to drive engagement and scalability.
Ensure cost-efficiency while maintaining high-quality standards.
Challenge
Their existing platform faced significant hurdles:
Low tutor engagement: Only 20% of tutors actively used the platform due to its lack of interactive features.
Poor student retention: The platform had a 45% student dropout rate within the first month, primarily due to a lack of personalized learning experiences.
Technical limitations: The platform could only support 1,000 concurrent users, leading to frequent crashes during peak hours.
High operational costs: Maintaining the legacy system consumed 35% of the IT budget, leaving little room for innovation.
TutorO needed a scalable, engaging, and cost-effective solution to transform their platform and achieve their vision.
Solutions
With expertise in IT outsourcing and custom software development, ElevenX designed and built a future-ready platform tailored to TutorO’s needs:
1. Interactive Features for Enhanced Engagement:
Developed real-time collaboration tools (video calls, whiteboards, and chat) using WebRTC and ReactJS, increasing tutor engagement to 65%.
Introduced gamification elements (badges, leaderboards) to motivate students, reducing the dropout rate to under 20%.
2. Personalized Learning Experiences:
Implemented AI-driven recommendations using Python and TensorFlow to suggest tailored courses and resources, improving student satisfaction by 30%.
Built a dynamic dashboard for tutors to track student progress and adjust teaching strategies in real time.
3. Scalable and Reliable Infrastructure:
Migrated the platform to Microsoft Azure, enabling support for 10,000+ concurrent users without performance issues.
Reduced downtime to less than 0.1%, ensuring a smooth user experience even during peak hours.
4. Cost Optimization and Future-Proofing:
Automated routine maintenance tasks, cutting operational costs by 25%.
Designed the platform with a modular architecture, allowing easy integration of new features as TutorO grows.